An item is eligible for a return/refund if any of the following apply:

• Undisclosed damage

• Incorrect or missing item

• Item not as described

• Seller did not ship the item

An item is NOT eligible for a return/refund for the following reasons:

• Changed mind
• Item does not fit
• Minor measurement discrepancy
• Odor (but please let us know so we can track sellers with repeated issues)
• Delayed delivery due to carrier
• Return requested more than 3 days after the item was received
• Trades or offline transactions